Listening is an important behavior that many of us fail to do well enough.
We fail to listen not because we don’t hear but rather because we don’t care to listen to what we are hearing. In short, we don’t like what we are hearing, so we tune out.
Listening is an act of respect; it connotes that one individual cares enough about another to listen to what he or she has to say. And so when there is no listening there is no respect.
A leader who demonstrates respect is one worthy of following.