One of the big reasons change initiatives fail is because people do not like to be pushed out of their comfort zones.
That is only the surface emotion; a deeper reason is that people are uncomfortable with learning. It will mean absorbing new information, processing it and acting upon it.
Learning is intrinsic to change, and here is where leaders can exert their influence.
- Embrace the process. The top leaders need to do it before everyone else and serve as the role models.
- Teach what you know. Share your knowledge.
- Be humble. Be open to new ideas and new learnings.
None of these techniques are new. In fact they are modeled after action-learning principles used in education in schools and professions worldwide.
The operative word for leaders is to engage; get involved in the learning process as student and teacher, and watch good things happen.