VIDEO: Put Feedback to Work

Feedback, as Marshall Goldsmith taught me, is a gift. Even when it smacks us upside the head like a two-by-four! Rejecting feedback without thinking about it is foolish.

However unfair you may think the feedback is — and most often it is very fair — there is a grain of truth in it that is worthy of reflection.

As Douglas Stone and Sheila Heen write in their book “Thanks for the Feedback,” negative feedback knocks us for a loop. It upsets our self-constructed image of ourselves.

So as, Stone and Heen argue, it is necessary to learn from feedback. One, you can learn how your actions are impacting others. Two, you can learn about yourself.

Feedback requires humility to accept, as well as the common sense to put it to good use.

First posted on SmartBrief on 12/31/2015